Effective Date of Current Policy: July 26, 2020
There may be portions of the Website and Services, for example directed contact forms to communicate with us, where we ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to, your name, username, phone number, email address and home and business postal addresses, and any other information that you decide to provide to Snowe that could be used to personally identify you.
We may also collect other information that you provide that does not identify you (“Non-Identifying Information”). Non-Identifying Information includes, but is not limited to, your zip code (on its own), gender, age, and individual preferences. Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences).
We also use the information we collect to
We may also combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other users to attempt to provide you with a better experience, to improve the quality and value of the Website and Services, and to analyze and understand how the Website and Services are used.
If you choose to participate, you may be asked to provide Personal Information in connection with sweepstakes, contests, raffles, games, and other similar promotions we may hold from time to time on our Online Services. You may also be asked to provide personal information in connection with completing surveys and other similar activities on our Website.
When you visit the Website, whether you are logged in or just browsing without logging in, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your Internet Service Provider (ISP); your computer’s Internet Protocol (“IP”) address, browser type, and operating system; referring/exit pages; clickstream data; pages of the Website that you visit, the time spent on those pages, information you search for on the Website, access times, and dates; and other statistics. We use this information to monitor and analyze use of the Website and Services and for technical administration of the same, to increase the functionality and user-friendliness of the Website and Services, and to better tailor each of them to our users’ needs. For example, some of this information is collected so that when you visit the Website again, it will recognize you and serve advertisements and other information appropriate to your interests. We also use this information to verify that visitors to the Website meet the criteria required to process their requests.
We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze, and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.
When you access content through the Website and Services, you will be accessing a server operated by or on behalf of Snowe and not your personal computing device or other hardware. The Website and Services will not at any time expose any files or personal information on your personal computing device or other hardware to Snowe or other third parties or otherwise enable Snowe or any other third party to have direct access to any of the files or personal information on your personal computing device or other hardware.
Please note that if you use any bulletin board, chat room, comment posting feature, or other public communication service, forum, or feature offered through the Website or Services, or post any information available for viewing by other End Users, any of the information that you share will be visible to other End Users. The information that you make available can be read, used, and collected by other End Users to send you unsolicited messages outside of the Website and Services. Snowe is not responsible for the manner in which the Personal Information that you decide to share will be used by other End Users.
Log Data is collected automatically by the Website servers and related software. Because the Website automatically collects Log Data for all visitors and End Users that visit the Website, your Website session will be tracked. Because we do not match Log Data with Personal Information, you can remain anonymous in public areas of the Website. You can browse those areas of our Website without entering any Personal Information and, therefore, remain anonymous during your visit.
Additionally, in some of our email messages, Snowe may use a “click-through URL” linked to content on the Website. When an End User clicks onto one of these URLs, the End User will pass through our Web server before arriving at the destination Web page. Snowe tracks this click-through data to help us determine End User interest in certain subject matter and measure the effectiveness of these End User communications. You can avoid being tracked in this way by not clicking text or graphic links in emails from Snowe.
Finally, we may use clear gifs or pixel tags, which are tiny graphic images, in order: (i) to advise us of what parts of the Website End Users have visited, (ii) to measure the effectiveness of any searches End Users perform on the Website, and (iii) to enable us to send emails in a format that End Users can read and tell us whether such emails have been opened in order to ensure us that we are sending messages that are of interest to End Users.
The End User information that Snowe collects may be added to our databases and used for business purposes, including for marketing and promotional purposes, for a statistical analysis of End Users' behavior, for product development, for content improvement, or to customize the content and layout of our Website. In addition, Snowe will, on occasion, send emails to you about our services or third-party products. If you do not want to receive email from us, visit the “Opt Out” or “Unsubscribe” link at the bottom of any Snowe email to remove yourself from continued receipt of email messages.
You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers, marketing messages, and more. To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, see our Terms of Service.
Snowe’s policy is not to share the End User information it collects with third parties other than as specified below, or where an End User explicitly request that we share its information with a third party. We may share End User information with third parties under the following circumstances:
We work closely with certain business partners and service providers and we may provide End User information to our business partners and service providers so that they can offer or provide services to you. For example, we may provide End User information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. We may also employ third party companies and individuals for any of the following: to facilitate the Website or Services; to provide the Website or Services on our behalf; to perform related services, including without limitation, maintenance services, database management, fulfillment, web analytics, and improvement of the features or functionality; or to assist us in analyzing how the Website or Services is being used.
Under certain circumstances, you may avoid having Snowe share your information with its business partners and service providers by not granting Snowe permission to share your information. Not granting Snowe permission to share your information with its business partners or service providers may limit your access to their services through the Website.
As we continue to develop our business, we may buy, sell, or share assets in connection with, for example, a merger, acquisition, reorganization, a sale of assets, or bankruptcy. In such transactions, information about End Users generally is often a transferred business asset. In the event that Snowe itself or substantially all of Snowe’s assets are acquired, information about our End Users may be one of the transferred assets.
We may release End User information when we believe, in our sole discretion, that release is appropriate: to comply with the law, including but not limited to, in response to a subpoena served on Snowe; to enforce or apply the Agreement, including the Website Terms of Service and other agreements, rules, and policies; to protect the rights, property, or safety of Snowe, our End Users, or others; or to prevent activity that we believe, in our sole discretion, may be or may become illegal, unethical, or legally actionable (including exchanging End User information with other companies and organizations for fraud protection).
We may release aggregate End User information (without revealing any Personal Information about you) to advertisers and other third parties in order to promote or describe use of the Website or the Services.
We are very concerned with safeguarding your information. We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. In addition, your account information is protected by a password for your privacy and security. It is important that you protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer. Moreover, despite the precautions described above, Snowe cannot and does not guarantee that the individual user information you have transmitted will not be intercepted by others and/or decrypted or accidentally disclosed, and it accepts no liability for any unintentional disclosure. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on the Website in the most expedient time possible and without unreasonable delay, as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Under the terms of the Agreement, End Users must be at least thirteen (13) years of age to access and use the Website and Services. For the avoidance of doubt, in accordance with the Children's Online Privacy Protection Act of 1998 (http://www.ftc.gov/ogc/coppa1.htm), the Website and Services are not intended or designed to attract children under the age of thirteen (13). Any access to or use of the Website or Services by anyone under the age of thirteen (13) is unauthorized, unlicensed, and in violation of the Agreement. By using the Website and Services, you represent and warrant that you are thirteen (13) years of age or older and that you agree to and agree to abide by all of the terms and conditions of the Agreement. If Snowe believes that you are under the age of thirteen (13) or that you are not old enough to consent to and be legally bound by the Agreement, Snowe may, at any time, in its sole discretion, and with or without notice: (i) terminate your access to or use of the Website or Services (or any portion, aspect, or feature of them), or (ii) delete any content or information that you have posted on the Website.
Snowe owns and/or operates various websites, social media and other online properties that permit users (hereinafter “Members” or “Users”) to submit or publish content (“User-Generated Websites”). Such websites may include, but are not limited to, message boards, blogs, social networks, and product and site customer review portals. By registering or using any User-Generated Websites, you accept and agree to the following Terms and conditions for User-Generated Content.
By submitting or uploading your story, comment, photo, video, or review on our wall or page, or directly through our review portal, or by tagging Snowe on your social media posts, you are authorizing Snowe to use, publish, and otherwise reproduce, modify and distribute Your Content with or without your name or the name in perpetuity, worldwide in any and all Snowe related media for any lawful purpose. These uses may include, but are not limited to, information, education, promotion or advertising of Snowe or its products via the Internet, web sites, mobile apps, and social media. If individuals other than you appear in the photo or video, you must have permission to use the photo or video from the individuals (or their parent’s or legal guardian’s permission if a minor).
Any material you submit to Snowe’s “User-Generated Websites” by upload, or otherwise, including any data, questions, comments, ideas, suggestions or the like (“Submissions”) are, and will be treated as, non-confidential and non-proprietary. Anything you submit or post becomes the property of Snowe and Snowe may use and reproduce such Submission freely, and for any purpose. Specifically, Snowe is free to use for any purposes whatsoever (including but not limited to the developing, manufacturing, advertising and marketing of products) any ideas, artwork, inventions, developments, suggestions or concepts contained in any Submission you post to our page. Any such use is without compensation to you. By making a Submission, you are also warranting that you own the material/content submitted and that Snowe’s use will not violate any third party's rights or otherwise place us in breach of any applicable laws. Snowe is under no obligation to use the information submitted. You understand that Snowe employs both internal and external resources which may have developed or may in the future develop ideas identical or similar to your Submissions and that Snowe is only willing to consider the Submissions on these terms.
If you are located in the EU and have any queries for us with respect to GDPR, please send an e-mail to firstname.lastname@example.org.
The California Consumer Privacy Act of 2018 (“CCPA”) permits End Users who are California residents to request and obtain from Snowe twice a year, free of charge, a list of the categories of Third Parties to whom Snowe have disclosed their Personal Information (if any) for their direct marketing purposes in the preceding calendar year, as well as the category of Personal Information disclosed to those parties.
Snowe does not sell Personal Information. Snowe only shares Personal Information with Third Parties for their own marketing purposes as described herein or as you may consent. To make such a request to obtain and/or delete the collected Personal Information, please contact Snowe at email@example.com or via the telephone number listed at https://snowehome.com/pages/customer-service. Snowe may ask for additional Personal Information or documentation to confirm your identity within a necessary degree of certainty.