What is SNOWE’s return policy?
We’re obsessed with quality. So we can promise you the moon– or 2 of ‘em to be exact. Try our products for 60 days and if you’re not 100% satisfied, we’ll replace them or refund you. Return shipping is on us. Email us with an order number, and we’ll send you a return label and instructions.
You will receive a credit to the original form of payment.
How and when will I be refunded?
You will receive a credit to the original form of payment. Please give us one week once we receive your return to fully process it.
Can I exchange an item?
Yes, just call or email us, and we’re happy to help you select the right product.
How do I return or exchange a gift?
You can return a gift you’ve received for store credit. Email us at help@snowehome.com and refer to your order number from your gift receipt. We’ll help you from there.
My product arrived damaged, what do I do?
Despite our best efforts, sometimes things happen. Contact us at help@snowehome.com and we’ll take care of it. We’re more than happy to replace any damaged products.
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